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pharmacy
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social media and healthcare
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Backlash in Public Health

Introduction by Croakey: As Queensland’s Health Minister, Stephen Miles, found out last week, taking action on an important public health issue can cop you some criticism.  In particular, when it runs counter to the interests of powerful industry and interest groups.

Public criticism of this nature is not new. But social media and the greater visibility it gives to people’s private lives now offers even greater opportunities for criticism, discrimination and harassment towards individuals whose views or behaviours somehow threaten the status quo. Even when these people are just trying to get on with their jobs or when they are simply expressing a private view on a health issue with no relevance to their employer.

Being more conscious of the many ways in which these types of behaviours can manifest will help us respond appropriately as a public health community. This also helps support those who are experiencing intimidation or bullying by interests which oppose public health.

Drawing on a recent report by VicHealth into resistance to gender equality initiatives, Stephen Bendle, Public Health Consultant, applies a similar methodology to categorising resistance experienced by public health advocates.  He provides some examples from public health advocates who have personally experienced resistance from individuals and groups opposed to their advocacy work and gives some useful advice on how to handle this experience.


Stephen Bendle writes:

Ever since Dr John Snow met firm resistance among his Harley Street colleagues in mid-19th century London over his conviction that cholera was spread by contaminated water rather than the “miasma in the atmosphere”, public health professionals have battled various levels of resistance.

This may range from sniggers to ridicule, from personal attacks to threats to organisational funding, from jokes at your expense to frightening threats to life.

There is hardly anyone working in public health or health promotion that hasn’t witnessed or felt resistance, either passive or aggressive, towards their work or themselves. As Prof Penny Hawe said at #Prevention2018 “We have all experienced hostility in public health advocacy and so have other important, emerging movements throughout history.”

Sometimes this backlash is anticipated and planned for. Other times we are blindsided by obscure arguments from unexpected quarters. The resistance might be prolonged, well organised, funded and systemic, or it might be local, focused and immobilising to your work. The backlash may come from commercial interests, religious sectors, a result of political ideology, basic infighting, conflicting evidence or self-interested parties. The media might be an active participant in this or more likely a vehicle through which resistance is organised.

This article identifies different types of resistance that the public health workforce may encounter and provides some coping strategies for emerging public health practitioners. It endeavours to address personal coping strategies and organisational and systemic approaches.

Types of backlash

The many types of resistance have been well encapsulated in a recent report by VicHealth into resistance in gender equality initiatives.

We are all aware of the organised, resourced and well-funded commercial efforts of Big Tobacco, Big Food, and soft drink sectors. However, there are countless examples where resistance has impacted the work of our public health colleagues.

Backlash in action

Every health practitioner has experienced resistance along the scale shown above and this article isn’t designed to unpack them all, however a few are worth noting.

Earlier this year the Congress of Aboriginal and Torres Strait Islander Nurses and Midwives (CATSINaM) worked with the Nursing and Midwifery Board of Australia (NMBA) to develop new codes of conduct for nurses and midwives. Despite evidence to the contrary, a media outlet chose to lead their Program with false statements about nurses having to “apologise for being white”. The false claims were put to conservative politicians for comment and the outcome caused great concern for those health practitioners.

My personal experience recently working for a children’s charity that focuses on the prevention of violence against children, mainly from bullying and cyberbullying, has ironically been bullied mercilessly online by some who oppose the charity’s position on gun safety.

Immunisation expert Associate Professor Julie Leask acknowledges that there has always been anti vaccination activists. She notes that activist groups with radical and extreme views tend to be self-limiting in their appeal because of that radicalism. Presumably that may limit their ability to have a significant impact on the work of practitioners who have significant public support behind their field of work.

Conversely, minority groups with less radical positions may offer appealing “alternative facts” that garner public support and therefore resist public health messages. The sugary food and drink industry have long been arguing that physical inactivity is the real cause of obesity. That is not necessarily a radical position for members of the community to adopt as a form of resistance to public health messages.

Rebecca Zosel spoke of resistance witnessed in her role as member of the Steering Committee of Parents Voice, a campaign by parents to promote healthy eating and physical activity in children. She said:

Parents Voice are often working to introduce measures that the food industry opposes, such as Government regulation to reduce children’s exposure to junk food marketing, and healthier checkouts in retail outlets. The food industry, with its focus on generating profit, are ‘usual suspects’ – we expect and plan for resistance from these stakeholders.

But the backlash we see from parents, the group we represent, is at times unexpected and can be trickier to address. For example, parental catchcries include ‘we can choose what’s right for our children’, and ‘the government shouldn’t tell us what to do’.

Tensions around personal responsibility versus societal responsibility, pushback against the ‘nanny state’, and arguments for ‘individual’ and ‘corporate’ rights are often present.

Despite resistance from this segment of parents, the campaign continues to grow and increasingly the answer to countering opposition from parents is coming from parents within the campaign; Parents’ Voice is capitalising on this by developing a new advocacy training program designed by and for parents.”

Professor Rob Moodie recently summarised the seven tactics that industry uses to undermine public health:

  1. Attack legitimate science
  2. Attack and intimidate scientists
  3. Create arm’s length front organisations
  4. Manufacture false debate and insist on balance
  5. Frame issues in highly creative ways
  6. Fund industry disinformation campaigns
  7. Influence the political agenda.

Coping with backlash

Coping with backlash and managing the impact on your work is an important process to work through. VicHealth have summarised 13 steps to manage resistance within the gender equity sector but these can be adapted by other public health practitioners facing resistance.

  1. Don’t be surprised
  2. Understand the form
  3. Assess who it’s from
  4. Be willing to listen
  5. Focus efforts on those you can influence
  6. Get leaders involved
  7. Harness the power of your peers
  8. Frame, don’t shame
  9. Make sure to monitor
  10. Defend against domination techniques
  11. Put guidelines in place
  12. Practice self-care
  13. Celebrate success.

The ability to deal with resistance often comes with experience, organisation strength, resources, evidence and, as Prof Rob Moodie says, persistence, persistence and a bit more persistence.

One person well accustomed to resistance and backlash in public health is Jane Martin who suggests the following if things get personal:

  • Discuss your concerns with those around you
  • Let your funders/partners/managers know if you feel that you are being targeted.
  • Be aware that things often get worse before they get better
  • Make sure you reach out for support from colleagues who are more experienced and understand the issues you are facing – the sooner the better
  • Industry associations are also a source of support and advice.

Jane suggests preparing about how to handle difficult situations. Be clear about your personal and organisations strategy for dealing with criticism on social media. Will you engage or not? When will you mute or block.  Be proactive if it is in a public forum, eg newspaper. Don’t ever mirror the type of behaviour that the people who are intimidating you may engage with, for example never attack a person (or involve their family). Finally stick to the issues that you are engaged directly in and keep to your key evidence and messages.

Michele Herriot sees stakeholder analysis as a key to mitigating resistance. She suggests “expect the unexpected”. Know your allies as well as your opponents and prepare your partners to support your work when they are needed.

Finally

In summary, it seems that to mitigate the impact of resistance or backlash in public health, the following might help:

  • Look to experienced colleagues for support
  • Have a professional mentor and support network
  • Know your alliances well
  • Know your opponent’s better
  • Research your likely opponent’s objectives, goals, member/customer base, tactics
  • Talk to others in your field, maybe other jurisdictions
  • Have a solid evidence base
  • Tailor your approach and messages for different audiences, in recognition that one-size-doesn’t-fit-all
  • Respond professionally.

Unfortunately, resistance and backlash go with the public health territory. Whether from commercial counter-interests, from groups with alternate views or those who prefer to actively ignore your work, public health practitioners need personal and organisational strategies to cope. These need to be discussed, planned for and practised.

Finally, public health stalwart Simon Chapman suggests “grow a rhinoceros hide”.

Good luck.

• This article from Stephen Bendle, member of the Australian Public Health Consultant’s Network, is the third instalment of a semi-regular new column – Around the Traps – being provided by members of the Australian Public Health Consultant’s Network.  Stephen Bendle can be contacted at:

@sbendle1, stephen.bendle@bigpond.com

Previous Around the Traps articles:

The article will be shared as part of the e-newsletter of the Australian Public Health Consultants Network. Subscription is free and open to all interested in the Australian Public Health Consultants Network. Sign up at: http://eepurl.com/cB4usX

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Cochrane Collaboration
complementary medicines
conflicts of interest
death and dying
diabetes
digital technology
disabilities
e-health
emergency departments and care
Equally Well
euthanasia
evidence-based issues
general practice
genetics
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Health Care Homes
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HIV/AIDS
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HRT
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influenza
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journal articles
LGBTIQ
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Medicare Locals
men's health
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MyHospitals website
National Commission of Audit 2014
National Health Performance Authority
naturopathy
NDIS
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non communicable diseases
nurses and nursing
oral health
organ transplants
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pain
palliative care
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Pharmaceutical Benefits Scheme
pharmaceutical industry
pharmacy
Pregnancy and childbirth
primary health care
Primary Health Networks
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quality and safety of health care
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TGA
trauma
women's health
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Indigenous health
#CTG10
#NTRC
Acknowledgement
cultural safety
Indigenous education
Lowitja Institute
NT Intervention
social and emotional wellbeing
Uluru Statement
WA community closures
News about Croakey
PIJ Commissions 2021
Public health and population health
#PreventiveHealthStrategy
#UnmetNeedsinPublicHealth
air pollution
alcohol
consumer health matters
COVIDwrap
environmental health
Fetal Alcohol Spectrum Disorders (FASD)
food and nutrition
gambling
Government 2.0
gun control
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health impact assessment
Health in All Policies
health inequalities
health literacy
human rights
illicit drugs
injuries
legal issues
marriage equality
Media Doctor Australia
media-related issues
nanny state
National Preventive Health Agency
obesity
occupational health
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plain packaging
prevention
public health
public interest journalism
road safety
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Royal Commission
Social determinants of health
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Justice Reinvestment
NBN
Newstart
poverty
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Summer reading 2020-2021
Tasmanian election 2021
Testing Croakey News category 1
The Croakey Archives
#cripcroakey
#HealthEquity16
#HealthMatters
#IHMayDay (all years)
#IHMayDay 2014
#IHMayDay15
#IHMayday16
#IHMayDay17
#IHMayDay18
#LoveRural 2014
Croakey Conference News Service 2013 – 2019
2013 conferences
Australian Centre for Health Services Innovation Forum 2013
Australian Health Promotion Association Conference 2013
Closing the Credibility Gap 2013
CRANAplus Conference 2013
FASD Conference 2013
Health Workforce Australia 2013
International Health Literacy Network Conference 2013
NACCHO Summit 2013
National Rural Health Conference 2013
Oceania EcoHealth Symposium 2013
PHAA conference 2013
2014 conferences
#IPCHIV14
AIDA Conference 2014
Congress Lowitja 2014
CRANAplus conference 2014
Cultural Solutions - Healing Foundation forum 2014
Lowitja Institute Continuous Quality Improvement conference 2014
National Suicide Prevention Conference 2014
Racism and children/youth health symposium 2014
Rural & Remote Health Scientific Symposium 2014
2015 conferences
#CPHCEforum
#CRANAplus15
#HSR15
#NRHC15
#OTCC15
Population Health Congress 2015
2016 conferences
#AHHAsim16
#AHMRC16
#ANROWS2016
#ATSISPEP
#AusCanIndigenousWellness
#cphce2016
#CPHCEforum16
#CRANAplus2016
#IAMRA2016
#LowitjaConf2016
#PreventObesity16
#TowardsRecovery
#VMIAC16
#WearablesCEH
#WICC2016
2017 conferences