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Liberia: the canary in the social media coal mine?

Introduction by Croakey: When looking upstream at the determinants of health, it’s becoming increasingly clear that Facebook is polluting the stream in ways that have far-reaching consequences for our wellbeing but which are not always clearly visible.

In the latest such example, an investigation by The Guardian has found that new and established groups on Facebook are promoting a dangerous and baseless conspiracy theory, QAnon, to large numbers of people in many countries, including Australia.

QAnon followers believe that United States President Donald Trump is waging a secret war against a “deep state” cabal of Democrats and Hollywood celebrities engaging in paedophilia and sex trafficking, and some are running for elected office as Republicans. The FBI has identified QAnon as a potential domestic terrorism threat.

These developments come as COVID-19 has accelerated the decline of traditional media organisations, and highlighted the power of social networks to spread disinformation (as recently profiled at Croakey).

To understand how the toxic information ecosystems of the future will inflame political divides and undermine democracy, Prue Clarke, Senior Executive Officer at the Judith Neilson Institute for Journalism and Ideas, looks to how a similar array of economic, technological, and social forces played out in post-Ebola Liberia.


Prue Clarke writes:

2016 was the turning point. Rampant disinformation campaigns that may well have influenced the Brexit vote and the election of US President Donald Trump signalled that new forces were at play in democracy.

In the years since, disinformation campaigns have exploded. In the United States, social networks are driving the spread of the ‘Plandemic’ documentary, which pedals the preposterous notion that the COVID-19 pandemic is a conspiracy between the Chinese government and the World Health Organisation. In Europe, disinformation has persuaded people to attack 5G towers they believe are spreading the virus. In Australia, a recent survey found one in eight Australians believe the 5G conspiracy.

The dark forces behind these disinformation campaigns have been helped by the demise of public interest journalism. Modern democracies are built on a bedrock of a free and robust media that informs voters and holds leaders to account.

But as the business model that underpinned public interest journalism has collapsed, along with public trust in the media, digital platforms and partisan media have taken its place. A new information order is here, and it poses grave dangers to democracy.

The internet and digital platforms, particularly Google and Facebook, have driven the upheaval in information ecosystems. Firstly, tech giants lured away advertising dollars from public interest journalism. Adopting a model of ‘surveillance capitalism’, these platforms then used vast stores of personal data to efficiently target users with ads and content. Secretive algorithms prioritise content that keeps users on platforms. Sensational conspiracy theories, hate speech and outrage have always sold better than truth, and social media thrives on them. Unlike traditional publishers, social media has rarely been held responsible for what is published on its platforms.

COVID-19 has brought things to a head. More than 200 media houses have shut down, been suspended or ceased print publishing in Australia since a lockdown went into effect in March.

News deserts – areas that have no coverage by news media – are spreading in democracies across the world. Quality public interest journalism is increasingly hidden behind paywalls, affordable only by an elite. An inclusive national conversation is being replaced by a siloed and anarchic swamp of misinformation, disinformation and partisan anger.

A portent

The west African nation of Liberia offers a portent of what’s to come. In 2014 the long-troubled state had reached a high point in economic growth and institution building. Journalists played their role.

President Ellen Johnson Sirleaf, Africa’s first elected woman leader, fully signed up to the tenets of a free, capitalist democracy. Then a maelstrom of forces, that will sound familiar, swamped the nation. First, an economic slowdown in China sent resource prices plummeting and exposed a national economy overly reliant on extractives. Second, an epidemic broke out (in this case Ebola) bringing the economy to a standstill. Advertising revenue dried up. News media was decimated.

This mapped onto existing online trends in Liberia. The arrival of broadband in 2012 had not fulfilled high expectations of fuelling development. Instead, closed Facebook groups exploded. Almost every Liberian internet user joined four behemoth closed groups which eventually replaced traditional news providers.

Non-journalists and politicians began ‘breaking news’ on Facebook, publishing documents that purported to show fraud and corruption but were often fake. Egregious libel, hate speech, revenge pornography and false news incited violence and replaced public interest news. Liberia’s nascent law enforcement and justice system were powerless. Frustrated, security forces resorted to arresting and threatening people for social media posts.

Facebook group ‘administrators’ emerged as power centres. At first, they bestowed support on the political candidates who paid the most. But soon administrators became candidates themselves, riding their groups’ support into office and securing the riches that came with power. Liberia’s national conversation was now set by the latest scandal in closed Facebook groups. A population, untrained in spotting social media misinformation, no longer knew what to believe. A once vibrant information ecosystem collapsed.

Donald Trump and UK leader Boris Johnson are liberal democracy’s versions of Facebook group administrators in Liberia. They have used and benefitted from social media disinformation and partisan news to divide society, undermine trust in journalism and energise their base. Democratically elected leaders have followed the same playbook elsewhere, including in Israel, Brazil, the Philippines, Poland, Hungary and Turkey.

The use of disinformation as a political tool is likely to grow. The short-term gains will be too much for many influential actors to resist. The security challenges bearing down on democracies including Australia from pandemics, climate change, automation and geopolitical shifts will be difficult enough to manage with an informed citizenry, united in common goals. It is much more likely that we will face these threats with fiercely, potentially violently, divided societies.

Assault on democracy

Sadly, political leaders and policymakers around the world have largely failed to recognise the scale of this assault on democracy. Older democracies in particular have become complacent. Generations now have no understanding of how fragile democracy is and the vital role public information journalism plays in maintaining it.

A resistance is rising. A coalition of government regulators led by Australia’s Competition and Consumer Commission is moving to force digital platforms to pay news media for the content that runs on their sites and to enact new regulations that allow greater competition. Philanthropists such as George Soros and Ebay founder Pierre Omidyar have turned their vast fortunes to lobbying for big tech reform ­­– including breaking up digital platforms, regulating fake news, political propaganda and hate speech, divulging algorithms, and implementing privacy protections.

At the same time philanthropists and some governments, including Australia’s, are funding public interest journalism until a viable business model can be found. One good idea gaining steam is an international fund for public interest media, modelled on the Global Fund to Fight AIDS, Tuberculosis and Malaria, to provide funding for public interest journalism in the Global South where there are no business models or philanthropists to support it.  

These are positive developments, but they are a drop in the ocean compared with the financial and social power of the tech giants and those that use them for their own agendas. The COVID-19 pandemic underscores the dangerous path ahead.

The biggest test of democracy’s strength in this new information order will come on November 3 when Americans go to the polls to decide whether to re-elect Donald Trump.

The president is already hard at work pedalling conspiracy theories to undermine Americans’ trust in democratic institutions. If he loses, many experts believe he will claim the election was rigged and use his base to call the electoral process into question. At that point the world’s first modern democracy will be in real peril. 

This article originally appeared on the ANU National Security College Futures Hub website and can be found here

Read Croakey’s coverage of public interest journalism as a health issue

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Summer reading 2020-2021
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Testing Croakey News category 1
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Croakey Conference News Service 2013 – 2019
2013 conferences
Australian Centre for Health Services Innovation Forum 2013
Australian Health Promotion Association Conference 2013
Closing the Credibility Gap 2013
CRANAplus Conference 2013
FASD Conference 2013
Health Workforce Australia 2013
International Health Literacy Network Conference 2013
NACCHO Summit 2013
National Rural Health Conference 2013
Oceania EcoHealth Symposium 2013
PHAA conference 2013
2014 conferences
#IPCHIV14
AIDA Conference 2014
Congress Lowitja 2014
CRANAplus conference 2014
Cultural Solutions - Healing Foundation forum 2014
Lowitja Institute Continuous Quality Improvement conference 2014
National Suicide Prevention Conference 2014
Racism and children/youth health symposium 2014
Rural & Remote Health Scientific Symposium 2014
2015 conferences
#CPHCEforum
#CRANAplus15
#HSR15
#NRHC15
#OTCC15
Population Health Congress 2015
2016 conferences
#AHHAsim16
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#ANROWS2016
#ATSISPEP
#AusCanIndigenousWellness
#cphce2016
#CPHCEforum16
#CRANAplus2016
#IAMRA2016
#LowitjaConf2016
#PreventObesity16
#TowardsRecovery
#VMIAC16
#WearablesCEH
#WICC2016
2017 conferences
#17APCC
#ACEM17
#AIDAconf2017
#BTH20
#CATSINaM17
#ClimateHealthStrategy
#IAHAConf17
#IDS17
#LBQWHC17
#LivingOurWay
#OKtoAskAu
#OTCC2017
#ResearchTranslation17
#TheMHS2017
#VMIACConf17
#WCPH2017
Australian Palliative Care Conference
2018 conferences
#6rrhss
#ACEM18
#AHPA2018
#ATSISPC18
#CPHCE