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On Safer Internet Day, highlighting the urgent need for reforms and regulations on digital platforms

Introduction by Croakey: Negative experiences online have increased thirty percent since 2019, according to new research by the eSafety Commissioner.

The research – released today on Safer Internet Day – highlights that in the past twelve months 75 percent of Australian adults have had at least one negative experience online.

The eSafety Commissioner Julie Inman Grant said in a statement that “online platforms and services have a responsibility to enforce their terms of service and to proactively build in safety features from the outset, such as using sophisticated AI and machine learning tools that detect harmful material”.

Meanwhile, research released today by the Foundation for Alcohol Research and Education (FARE) and VicHealth, puts a spotlight on the harmful impact of digital marketing of unhealthy products on people who are seeking to reduce or avoid these products.

Dr Aimee Brownbill, Senior Policy and Research Advisor at FARE, calls for decision-makers to listen to the voices of people at risk of harm from these unhealthy products when considering digital platform reforms and regulations.

Croakey readers may be interested in submitting feedback to two related inquiries open for consultation on the impact and regulation of digital platforms:

  • Treasury consultation on Government response to the ACCC regulatory reform recommendations consultation paper, submissions due 15 February 2023.
  • Senate Select Committee Inquiry on the Impact of International Digital Platforms, submissions due 28 February 2023.

Aimee Brownbill writes:

Decision makers are rightfully probing the role of digital platforms like Meta, Twitter, TikTok and Snapchat in Australians’ lives, with multiple inquiries considering the regulations that should apply to multi-national social media companies.

The detrimental impact of digital platforms on public health is largely being overlooked, although with a notable absence of discussion around harmful marketing practices online.

Companies that profit from promoting and selling harmful and unhealthy products like alcohol, gambling and junk food remain free to bombard people with highly targeted advertising. This is facilitated by digital platforms that rely on acquiring vast amounts of data to target people based on a range of personal characteristics, qualities and behaviours.

For many people who are trying to avoid harmful and unhealthy products, this relentless exposure to exploitative marketing can be distressing and can hamper their efforts to reduce or avoid these products to protect their health and wellbeing.

In a survey of 220 people seeking to reduce alcohol, gambling and unhealthy foods, FARE and VicHealth found that 90 percent were concerned about online marketing of these products, while 83 percent felt that seeing this marketing made it harder to abstain.

One participant, Maz, a woman in the 35-to-44-year-old demographic bracket, described her experience: I struggle with alcohol and have struggled with gambling in the past, so when I see [online advertisements], I sometimes get tempted and triggered…The constant bombardment with the marketing is wearing down my resilience.”

Better measures are needed to protect people like Maz from online marketing of harmful products. Decision makers need to consider the needs of communities to protect their health and wellbeing when considering regulation of digital platforms.

Currently, this marketing is mostly governed by industry-led, voluntary codes, which are inadequate, ineffective and lack transparency, and do not lead to a meaningful reduction in exposure to harmful marketing.

This is unsurprising, as companies selling harmful and unhealthy products have vested commercial interests and work to maximise profits and shareholder returns.

Harmful online marketing

Media reports have revealed that alcohol companies bombard people with advertisements after they search for support through groups like Alcoholics Anonymous or rehabilitation services – a likely outcome of the data-driven algorithms digital platforms use to ‘optimise’ advertising revenue.

It is clear from the responses to the FARE/VicHealth survey that measures for reducing the amount of online marketing for harmful and unhealthy products are both wanted and needed in Australia.

Most participants in the survey indicated they have seen online marketing for harmful and unhealthy products within the past month, and that they are concerned about and would like to see less of such marketing.

Half of the participants felt they were personally targeted with online marketing for harmful and unhealthy products.

Evidence supports the concerns of survey participants that marketing of harmful products can interfere with efforts to seek help for addiction and substance use.

A review of research with people experiencing alcohol problems suggests that the more a person uses alcohol, the more attentive they are to alcohol cues like marketing, which in turn leads to increased cravings for alcohol.

This creates a harmful cycle in which alcohol marketing becomes more noticeable the more a person craves and uses alcohol – and the more a person notices alcohol marketing, the more they crave alcohol.

Online marketing models fuel this cycle by sending more alcohol advertising to people who use more alcohol.

Reform needed

Reform is urgently needed to reduce the marketing of harmful products online and protect the health and wellbeing of communities.

Decision makers must listen to the concerns of people at risk of harm and take action to increase advertising transparency on digital platforms and restrict the collection and use of data to deliver targeted advertising of these products.

Dr Aimee Brownbill is a Senior Policy and Research Advisor at the Foundation for Alcohol Research and Education (FARE).

Read more on this topic by Brownbill and colleagues in The Conversation: How dark is ‘dark advertising’? We audited Facebook, Google and other platforms to find out.


See Croakey’s archive of articles on digital platforms and health.